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Public Ticket #3077

fonts not working on mobile

Conversation thread

Or Amir replied

Customer Reply

Hi

It seems like I was having a cache problem and that's why just one page was showing it wrong, but now everything works.

Thanks for the help!

PenciDesign replied

Staff Reply

Hi,

Please send me:

- Your admin url

- Your admin account ( username and password  )

- What's the font you want to use for heading titles, menu and body text? Please list it for me.

in a private reply. I will take it a look help you.

Best Regards,

PenciDesign

Or Amir replied

Customer Reply

But that's the first thing I did - I chose the fonts via the General Options and they didn't show on my mobile. That's why I asked for your help.

Anyway, I still can't see the correct fonts on a Post Page, even with the Custom Fonts files.

PenciDesign replied

Staff Reply

Hi,

Sure. You can active for use google fonts on your site via Customize > General Options.

Best Regards,

PenciDesign

Or Amir replied

Customer Reply

Can I activate them instead of uploading new files?

I've tried adding the fonts via Custom Fonts and now I can see on my mobile that the Home Page and About Me page are working fine, but in the post the fonts are still not showing.

PenciDesign replied

Staff Reply

Hi,

I see you've deactivate all google fonts on your site. So, if you want to use any new font, you need to upload that font via Dashboard > Soledad > Custom Fonts

Best Regards,

PenciDesign

Or Amir replied

Customer Reply

Oh, so that means both are showing it wrong. See in the image I've attached what I see on my PC.

PenciDesign replied

Staff Reply

Hi,

I just checked your site on mobile and I see everything working fine.

Check this image - It's the same on desktop & mobile

Best Regards,

PenciDesign

Or Amir started the conversation

Conversation Start

Hi,

On my mobile the fonts are different than the fonts on my pc.

Thanks

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