PenciDesign Supporter replied
Hi,
I've checked your site, and most of the URLs are displaying the thumbnails correctly on Facebook.
Here is the screenshot: https://imgur.com/a/ZLdnG7n
Please check again.
Regards,
PenciDesign.
Dear Soledad Support Team,
I hope you are well.
I’m experiencing an issue with the Soledad theme where the feature image preview does not appear when sharing blog posts on social media platforms like WhatsApp and Facebook.
I have already checked the following:
Despite these efforts, the preview image still doesn’t display. Could you please assist me in resolving this issue? Let me know if you need any additional information or access to investigate further.
Thank you for your support!
Best regards,
Anoop
Want to join this conversation or access attachments? Sign in first.
Open your ticket archive, review validated licenses, and continue product support conversations from one customer portal.