Issue with Weather API Not Functioning Properly in Soledad Theme

PenciDesign Supporter replied

1 year ago

Staff Reply

Hi,

I've checked your site, and this issue is related to the LiteSpeed Cache plugin.

I have cleared all site cache, and the weather widget is now displaying correctly. Here is the screenshot: https://imgur.com/a/cZZsPfT

Regards,
PenciDesign.

PenciDesign Supporter replied

1 year ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

anoop Khanduri started the conversation

1 year ago

Conversation Start

Dear Theme Support Team,

I hope you are doing well.

I am reaching out regarding an issue with the Weather API integration in the Soledad theme. The API does not seem to work properly, and I am experiencing the following issues:

"The weather widget does not display data correctly" or "The API key is valid, but the weather information does not load."
Weather widget You need to fill API key to Customize > General > Extra Options > Weather API Key to get this widget work.

I have already tried the following troubleshooting steps:

https://prnt.sc/3KaR1FERxEZO

Could you please look into this issue and guide how to resolve it? I would appreciate any insights or updates on compatibility between the Soledad theme and the Weather API.

Looking forward to your prompt response.

Best regards,
Anoop