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Public Ticket #30977

why submenu open late

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PenciDesign Supporter replied

Staff Reply

Hi,

The issue occurs because you've set the mega menu block content to load via AJAX. This means the browser fetches the menu content from the backend before displaying it, which may cause a delay.

To resolve this, you can disable AJAX for each menu item:

  1. Go to Appearance → Menus

  2. Edit the menu item

  3. Find the option "Load Penci Block Dropdown with AJAX?" and select "No"

  4. Save changes and check again.

ftmB827.png

Regards,
PenciDesign.

satyanandi191 started the conversation

Conversation Start

when i click in my submenu it  takes to 10 secs to open but others open quickly. what is the reason? i have attached a snapshot .

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