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Public Ticket #31097

Donation "Virtual Coffee" buttons aren't working

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PenciDesign Supporter replied

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Hi,

The issue may be that the author of the post hasn’t entered a valid PayPal email address. Please check to ensure the email is correct and able to receive payments through PayPal, then try again.

Regards,
PenciDesign. 

Jonathan started the conversation

Conversation Start

Hi there,

On some of the posts the "Send a virtual coffee" button doesn't work, instead I get an error message on PayPal saying "This organisation can't accept donations right now."

On other posts it seems to work just fine as far as I can tell.

I've looked in the settings on both the Penci Pay Writer options and on PayPal itself, but I don't know how to fix it.

Can you help?

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