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Public Ticket #311

Featured Images on Category Pages Aren't Showing

Conversation thread

PenciDesign replied

Staff Reply

Hi,

Seem your theme files are missing some files.

I just updated again the theme and it working fine now.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

Can you send me your admin url and admin account ( username and password ) in a private reply? I will take it a look.

Best Regards,

PenciDesign

creativewc replied

Customer Reply

Hi, that did not work. I deactivated all the plugins and ran the Regenerate Thumbnail again and still not image.

PenciDesign replied

Staff Reply

Hi,

Please do following the ways here to fix it:

1/ Install & activate plugin Regenerate Thumbnail.

2/ After install this plugin, go to admin > Tools > Regen. Thumbnails > Click button "Regenerate All Thumbnails" and wait for it until it's done 100%

3/ Try it again. If it still doesn't work, let's deactivate all plugins and try again.

If it work, let's enable each plugin to check the plugin caused this issue.

Best Regards,

PenciDesign

creativewc started the conversation

Conversation Start

I created a category page and the images to the posts are showing on the pages. When I click to be directed to a category page I'm just seeing grey boxes where the image would be.

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