scottpaul70 replied
Customer Reply
Thanks, we are all set now that we've switched to the Gutenberg cart, and the issue is fixed.
Public Ticket #31287
Issues in Cart - Not updating shipping options
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
This might be an issue with old cart content.
Would you like me to help you configure the Gutenberg cart content for your site?
Regards,
PenciDesign.
scottpaul70 replied
Customer Reply
Thanks, but that did not fix the issue.
PenciDesign Supporter replied
Staff Reply
Hi,
Please go to Appearance → Customize → WooCommerce → General: turn off the "Use standard page content for cart and checkout pages." option.
Regards,
PenciDesign.
PenciDesign Supporter replied
Staff Reply
Hi,
For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.
Regards,
PenciDesign.
scottpaul70 started the conversation
Conversation Start
We are using the Soledad theme (v8.6.5) with WooCommerce Conditional Shipping and Payments plugin>span class="gmail_default"> (v2.2.0). It seems that when a new product is added to the cart, Soledad is not triggering the process that allows shipping methods to be removed. If we update the product quantity on the View Cart page the shipping options are then updated properly. The issue appears to occur only when a new product is added. We verified if we switch to another Wordpress template the cart and checkout pages do properly add and remove shipping options when a new product is added to the cart.
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