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Public Ticket #31387

Penci Filter Everything plugin

Conversation thread

scottpaul70 replied

Customer Reply

Thanks.

PenciDesign Supporter replied

Staff Reply

Hi,

Please go to Appearance → Customize → WooCommerce → Shop Settings: turn on the "AJAX shop" option.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

When filtering WooCommerce products, some product-related JavaScript modules need to be reloaded. That’s why the Penci Filter Everything feature may not work properly.

Why aren’t you using the Soledad Product Filter? It works similarly to the Penci Filter Everything plugin but is specifically designed for WooCommerce.

Regards,
PenciDesign.

scottpaul70 replied

Customer Reply

Does this mean the  'Filter Everything' plugin doesn't support WooCommerce even though you can select the "Product" type in the setup of the filters? We are using the Soledad Product Filter widget already with the filters we have set up. It just is limited; no ajax and have to create a widget for each filter. So I was hoping that the 'Filter Everything' plugin would work for category pages, etc.

PenciDesign Supporter replied

Staff Reply

Hi,

WooCommerce uses a specific template, so if you want to filter the product pages, please use the Soledad Product Filter widget.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

Please also send me the URL of the page where you’ve inserted and configured the Penci Filter.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

It’s possible that the filter hasn’t been configured correctly.

For this case, please send me your WordPress admin account details in a private reply. I’ll log in and help you check and resolve the issue.

Regards,
PenciDesign.

scottpaul70 started the conversation

Conversation Start

We are attempting to use the Penci Filter Everything plugin to create a sidebar filter. We are using Soledad v8.6.6 and Penci Filter Everything v1.4. When clicking on any of the sidebar filters we receive the following error in the browser: "Uncaught the container selector '.penci-main-sticky-sidebar' did not match anything". This does not seem to be the proper selector name for our product body but I am unable to find a place to change the selector.

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