update

Public Ticket #31540

Conversation thread

1 year ago

Staff Reply

Hi,

This is related to the WP version and your WP update and how the server handles the installation and folder permsissions

Try to create the folder yourself. Make sure you set the permissions (775) and also folder ownership correctly!

The correct location for the folder is at /wp-content/upgrade-temp-backup

Regards,
PenciDesign.

1 year ago

Conversation Start

hello there, Again, I'm having trouble updating the theme.

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