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Public Ticket #31605

bull@email.ua

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PenciDesign Supporter replied

Staff Reply

Hi,

In this case, I recommend updating Soledad to the latest version. This will resolve the font listing issue in the Elementor options field.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

Volodymyr Tymko started the conversation

Conversation Start

I’m using the Soledad 8,6.2 theme together with the Elementor Free on my website 50plus.com.ua.

  • Custom fonts are uploaded through the theme settings

  • Google Fonts are completely disabled — both in Elementor and via LiteSpeed Cache settings

  • In the Penci Header Builder, all custom fonts appear correctly in the dropdown and are applied properly

  • However, in the Elementor editor:

    • The custom fonts from the theme don’t show up in the font family dropdown

    • Selecting "Default" as the font does not apply the theme’s font

    • Only system fonts (like Arial, Tahoma, etc.) are shown

  • Cleared all types of caches (LiteSpeed, browser, theme, Elementor, and even CDN — Cloudflare was disabled completely)
  • Regenerated CSS, synchronized library, and used all available tools in Elementor

  • Double-checked global typography settings in both the theme and Elementor

  • Verified that the issue doesn't exist on another site with the same setup

I’ve done everything I could find online — but the issue persists.

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