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Public Ticket #31648

Problem with photo cropping

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Please understand that the focus point you selected only works on the Square thumbnail size. It does not work on the Horizontal/Standard size because those display the original image size instead of a resized version.

Regards,
PenciDesign.

Lukasz Ropczynski replied

Customer Reply

Hi,

Thank you. However, I used to have standard, horizontal photos in this category:

https://www.kierunekwlochy.pl/przewodnik/lifestyle/ksiazki-o-wloszech/

In the cover photo, I set the focal point of the photo—for example, a face. See the screenshot I've attached. After focusing the crosshair on the face, the post thumbnails would regenerate. The face would then be visible on the category page. Now this has stopped working.

Please see the screenshot showing how I set the focal point. Why did this stop working?

PenciDesign Supporter replied

Staff Reply

Hi,

For the archive page, you need to set the thumbnail size to Square by going to Appearance → Customize → General → General Settings → Featured Images Type and selecting the Square Size option.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

If you want to display a single photo with a custom cropping point, you need to change the single post featured image size to a fixed size.
Go to Appearance → Customize → Single Posts → General → Custom Image Size for Featured Image and select the "penci-slider-thumb" option.

Your current setting is showing the full image size, so the photo is displayed at its original ratio with the center as the focal point on the front-end.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

Lukasz Ropczynski started the conversation

Conversation Start

Good morning,

The photo cropping feature on my blog has broken. When editing a post, I select the cover photo, select the head (or eyes) as the crosshair (focus point), and save the changes. 

However, the change is still not visible, and the photos are cropped by default (centered).

https://www.kierunekwlochy.pl/przewodnik/lifestyle/ksiazki-o-wloszech/

Could the Lite Speed Cache plugin be related to this? Everything worked fine before, and I was also using Lite Speed Cache.

Lucas

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