WordPress error

Public Ticket #31699

Conversation thread

PenciDesign Supporter replied

1 year ago

Staff Reply

Hi,

I can confirm this issue is outside of WordPress and the Soledad theme. It is related to your server configuration, so we cannot provide a solution for this case because we don’t install or manage your server. You need to contact your hosting support about this issue. Please understand that we can only help you with issues related to WordPress, the Soledad theme, and all related plugins.

Regards,
PenciDesign.

paulin1212 started the conversation

1 year ago

Conversation Start

Hello,

The problem has occurred again. I recently upgraded my server memory, but the website is still consuming all available memory and becomes locked.

Previously, the issue was related to the log bin creating too many copies. Could you please investigate this case and help me resolve it so it does not happen again?

I would appreciate your prompt assistance.

Best regards,
Paulin

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