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Public Ticket #31893

Logo and widget loading issues on Safari after theme update

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

It’s not loading in your browser because of a mixed content issue. To fix this, you need to convert all HTTP links to HTTPS. You can easily do this by installing the following plugin: https://wordpress.org/plugins/ssl-insecure-content-fixer/ (SSL Insecure Content Fixer)

Regards,
PenciDesign.

tim-nieuwpoort replied

Customer Reply

Thanks. Have you clicked through the website (several links)? Because they don’t always load properly. Sometimes they appear, and sometimes they don’t.

PenciDesign Supporter replied

Staff Reply

Hi,

You should check your browser cache or network settings, as I’ve just checked your site and all the logo images are displaying correctly.

image.png

Regards,
PenciDesign.

tim-nieuwpoort started the conversation

Conversation Start

Hi,

I just updated our theme. However, I’ve noticed that on Safari (desktop), our logo and some widgets don’t always load properly. Sometimes they appear, and sometimes they don’t when navigating through the site. Please see the attached files.

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