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Public Ticket #31932

Top bar Date squashed

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi @Jacqueline,

Please create a new ticket and include your site admin account. I’ll log in and help you check it.

Regards,
PenciDesign.

Jacqueline Lawson replied

Customer Reply

I have the same issue with ncro.org. Can you help me as well?

PenciDesign Supporter replied

Staff Reply

Hi,

Yes, the version we’ve updated on your site is the latest one, and you don’t need to take any further action in the future.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

I’ve fixed this issue on your site by updating the Penci Shortcodes plugin. Please clear all your browser caches and check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

I can't access the WordPress admin (wp-admin) to enter my username and password.

image.png

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

I can’t log in because it shows a “Restricted Access” notice.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress site URL & admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

InnaTK started the conversation

Conversation Start

I've noticed all my sites' top bar have the time and date all squashed together without spaces: Monday27October2025 - anyone else?

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