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Public Ticket #31951

YouTube Playlist Not Loading in Soledad Video Playlist Element

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PenciDesign Supporter replied

Staff Reply

Hi,

The issue occurs because your country doesn’t support the YouTube Video API. Please remove the API key — the YouTube video playlist will still work even without it.

I’ve removed the API key for you. Please clear all your browser caches and check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

khalilrahmani2001 started the conversation

Conversation Start

Hello,
My YouTube playlist (ID: PLNv3QukBau25Ox0KkDZHEUeQRtmq10Wkn) was working fine until yesterday, but today the videos no longer load in the Penci Video Playlist element.

  • The playlist is public and accessible on YouTube.

  • No caching plugin is used.

  • No WordPress updates were made.

  • Network tab shows no YouTube request.

  • Console only shows minor 404 image errors.

It seems that the Soledad script is no longer making the YouTube API request.
Could you please check if there is a known issue or update needed in the theme or Penci Soledad Helper plugin?

Thank you.

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