Skip to content
Public Ticket #31982

Unable to transfer theme license from one domain to another

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

I've revoked this license, please register it on the new domain.

In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

Regards,
PenciDesign.

Vivek Kumar started the conversation

Conversation Start

My website was being tested on  https://moccasin-mongoose-467651.hostingersite.com. We were satisfied with the theme but now we want to switch to  my actual site, which is currently at IP: http://34.207.196.86/ this is where theme is to be integrated. But I'm not able to assign it to our new website/IP. Issue will be more clear in Screenshot shared in attachment.

Want to join this conversation or access attachments? Sign in first.