Torsten Esser replied
Customer Reply
I thank you very VERY much! :) Have a nice day! :)
Best and warmest regards!
Torsten
Public Ticket #3200
Problems with search function and wordpress customizer
Conversation thread
PenciDesign replied
Staff Reply
Hi,
I've fixed it help you isues with customize. It working fine now
Best Regards,
PenciDesign
Torsten Esser replied
Customer Reply
I have found the plugin, which causes the issue with the search function. It's "Google Analytics Germanized".
\And thank you very much for the tipp related to the customizer. So I do understand it, that i just have to delete all old drafts within the tool, and it should work fine then?
\Thank you very much for your patience!
\Best and warmest regards
\Torsten
\PenciDesign replied
Staff Reply
Hi,
Seem that's issues with wordpress core. Because when I remove all your draft in Customizer and now it working fine.
I see a lot of people use Wordpress has issues similar like this.
Best Regards,
PenciDesign
PenciDesign replied
Staff Reply
Hi,
I just tried deactivate all plugins and I see it working fine now.
So, please check again your plugins - this issue doesn't related with our theme.
Best Regards,
PenciDesign
PenciDesign replied
Staff Reply
PenciDesign replied
Staff Reply
Hi,
\Please send me:
\- Your admin url
\- Your admin account ( username and password )
\- Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.
\In a private reply.
\I will check it help you.
\Best Regards,
\PenciDesign
Torsten Esser replied
Customer Reply
Hi there ...
thanks for your reply. I have disabled all javascript optimizations, emptied all caches, and tried again. The search function still does not work - and does the redirect to a 404 page called "/undefined". Additionally the wordpress cusomizer now shows up this message: "json_parse_error" ...
best regards
Torsten
PenciDesign replied
Staff Reply
Hi,
As I checked, the issues caused by you did minified javascript from WP Rocket. Let's un-minified javascript from that plugin.
Best Regards,
PenciDesign
Torsten Esser started the conversation
Conversation Start
Hi there dear Pencidesign-Team,
since a while I am having problems with the search function in my menu-header bar. If you try to type something into it, it immediately sends you t a 404 page. On this page you are able to do a working search.
I already have tried to disable all installed plugins - as I thought, that this might be a conflict.
Another strange thing is, that I cannot save and publish things on the wordpress customizer anymore. Here I also disabled all plugins ... But nothing changes ...
Any idea, what could have happened here?
Best and warmest regards
Torsten
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