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Public Ticket #32043

License Problem

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PenciDesign Supporter replied

Staff Reply

Hi,

1/ If you want to migrate the license to a different email, you should contact Envato Support.

2/ Changing the license key does not affect any site data.

Regards,
PenciDesign. 

clarastravelroute started the conversation

Conversation Start

Hi;

The license for the Soledad theme expires in two days. I purchased the theme through a different email address. How do I resolve this issue? I'm canceling the existing license and entering the new one. I get an error when copying the license code. How do I resolve this issue? Will my created posts be deleted when I change the license?

Best Regards.

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