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Public Ticket #32124

Popular Posts Issue

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skyjw replied

Customer Reply

I can't provide any sensitive information.

You should try a simple test on your end.

I haven't modified the theme specifically, so it could be a problem with the theme itself.

PenciDesign Supporter replied

Staff Reply

Hi,

You don’t need to pay anything.

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

skyjw replied

Customer Reply

HI

Jetpack connection is fine.
So far, all settings are fine.
Is there anything else I need to do in the theme settings?
Or do I need to install other theme-related plugins?
Do I need to pay for Jetpack Stats to function properly?

PenciDesign Supporter replied

Staff Reply

Hi,

When you select this option, posts will be sorted based on the Jetpack view count value. If it doesn’t work, please check the Jetpack settings and make sure the post count function is working correctly.

Regards,
PenciDesign.

skyjw started the conversation

Conversation Start

When I select the Jetpack post view, nothing appears..
Jetpack is connected properly.
What else do I need, and what should I do?

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