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Public Ticket #32134

Request for reset to cancel the existing registration and proceed with a new registration

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PenciDesign Supporter replied

Staff Reply

Hi @BG-PITK,

Please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

Regards,
PenciDesign.

BG-PITK replied

Customer Reply

Where is this button to reset the license? Because that's exactly what I need and it can't be that I can't reset my license just because my support has expired

PenciDesign Supporter replied

Staff Reply

Hi,

I've revoked this license, please register it on the new domain.

In the future, please go to dashboard → Soledad → Theme License: click the Revoke License button if you want to transfer this code to another domain.

Regards,
PenciDesign.

JGSHIN started the conversation

Conversation Start

I would like to remove the previously registered domain, thomasstudio.net, and register the newly created domain, ramblebird.com, instead.

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