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Public Ticket #32172

Logo does not edit

Conversation thread

emersonerlls1 replied

Customer Reply

Thank you very much

PenciDesign Supporter replied

Staff Reply

Hi,

I’ve edited your site, and the Soledad logo is still visible because it was uploaded as a custom logo on the page you’ve set as the homepage (Page Options → Header).

Please clear your browser cache and check again.

Regards,
PenciDesign.

PenciDesign Supporter replied

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

emersonerlls1 replied

Customer Reply

I did that too, and it didn't change the image.

PenciDesign Supporter replied

Staff Reply

Hi,

Your header was built using the Penci Header Builder. To modify any header elements, please go to Dashboard → Header Builder, then click "Edit with Penci Header Builder" on the current header. From there, you can update the logo and make any other changes you need.

Regards,
PenciDesign.

emersonerlls1 started the conversation

Conversation Start

Hi, I hope you're all well. I changed the website logo as you can see in the attachment, but the logo isn't showing up on the site. It seems it didn't save.

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