Site Slow Issues | PenciDesign Support

PenciDesign Supporter replied

7 months ago

Staff Reply

Hi,

Please go to Appearance → Customize → Custom CSS then add the following custom CSS code:

.post-entry, .post-entry p, .wpb_text_column p, .woocommerce .page-description p {
  font-size: 22px;
}

Regards,
PenciDesign.

itagencybangladesh Ab12@cd345%56 replied

7 months ago

Customer Reply

yes check please

PenciDesign Supporter replied

7 months ago

Staff Reply

Hi,

Please turn off Coming Soon mode so I can check your live site.

Regards,
PenciDesign.

itagencybangladesh Ab12@cd345%56 replied

7 months ago

Customer Reply

yes, i set this from the options you mention below. but it doesn't work. is there any prblm?

PenciDesign Supporter replied

7 months ago

Staff Reply

Hi,

If you’re referring to the font size of the main blog post content, please change the option located at Appearance → Customize → Single Posts → Font Sizes → Font Size Text Inside Post Content.

Regards,
PenciDesign.

itagencybangladesh Ab12@cd345%56 replied

7 months ago

Customer Reply

Thank you. Can you help me to increase the size of Typography from 'General Font Size for Text' option. I increased the size for pc mode at 20px & for mobile mode 19 px . But after saving the changes, the font size doesn't increase.

PenciDesign Supporter replied

7 months ago

Staff Reply

Hi,

I’ve checked your site, and the back-end loading time, including the page and post editor, is very fast and shows no issues.

Regarding the text under the header, please edit it at Appearance → Widgets → Header Signup Form.

I’ve logged in to your site and checked it. Please see the screen recording video below.

https://streamable.com/matv8f

Regards,
PenciDesign.

PenciDesign Supporter replied

7 months ago

Staff Reply

Hi,

For this case, please send me your WordPress admin account in a PRIVATE reply.
I'll log in and try to help you check this problem.

Regards,
PenciDesign.

itagencybangladesh Ab12@cd345%56 started the conversation

7 months ago

Conversation Start

I have 2 queries. Website is slow after importing the demo of Soledad theme. When I try to open a post to edit, it took much time to load. What is the reason behind that? When I check another subdomain & main domain speed / load time which are hosted the same server, I think its okey. But this subdomain 'blog.itagencybd.com' works slowly & this is the domain where I imported the theme demo.

Also, I faced an error. When I try to increase the size for desktop mode typography size for paragraph to 19 - 21 size, it doesn't work.

Can you help me to fix this issue?

Thanks.