Joanin replied
Customer Reply
Alright, I understand, thank you
Public Ticket #32240
Accidentally Reset all
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
Yes, if you reset the settings via the theme options panel, the restore button will no longer be available. I recommend backing up your site regularly to avoid this issue.
Regards,
PenciDesign.
Joanin replied
Customer Reply
Hi sir,
thank you for your answer. I don't see the "Restore" button, as you can see in the screenshot. I don't think it's the "Reset all" button; that's precisely the button that resets the settings to zero (erasing all the work done).
PenciDesign Supporter replied
Staff Reply
Hi,
If you accidentally reset the Customizer or theme options data, you can restore it by going to Appearance → Customize and clicking the Restore button.
Regards,
PenciDesign.
Joanin started the conversation
Conversation Start
Hello,
Out of curiosity, to avoid the same problem next time. In the back office >> Soledad >> Theme Option Panel, if I accidentally click "Reset all" and it unintentionally wipes out all the design I created, and I want to revert to the previous state, is there a solution without doing a complete restore (like I just did)?
Thank you,
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