Seriously, why is no one helping me? This is the most unresponsive support team. I can not move forward and work on my website because everything is messed up.

I had the default theme on my website then i imported the basic and hipster theme and it looks like all the themes are overlapping on my website. I need to refresh and reset this. how do i fix this issue? 

when i make soledad inactive and click a totally different theme, everything is okay. Then when i activate soledad, its messed up. my soledad them is stuck on overlapping a couple themes

for the future, am i able to switch around with themes? like switch from basic to hipster or to other soledad themes?