paulanikki replied
Customer Reply
Thank you, removing the plugin worked.
Public Ticket #32355
Custom Fonts page returning "Sorry, you are not allowed to access this page"
Conversation thread
PenciDesign Supporter replied
Staff Reply
Hi,
Have you installed any custom font plugins? If so, please try disabling them and check again. If you have not installed any plugins related to custom fonts, please send me your WordPress admin account in a private reply.
I will log in and help you check this issue.
Regards,
PenciDesign.
paulanikki started the conversation
Conversation Start
Hello,
I am trying to upload custom fonts via Dashboard → Soledad → Custom Fonts, but when I click on it I get the error: "Sorry, you are not allowed to access this page."
I am logged in as the site administrator (paulanikki) and have full admin access to all other areas of the dashboard.
Could you please advise:
- Why this page is restricted for an admin user
- How to correctly access the Custom Fonts uploader
- Whether there is a minimum theme version required for this feature to be available
My site is nadiraalaine.com. I am running the Soledad theme.
Thank you.
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