Feature Slider on Homepage not Clicking

Public Ticket #32421

Feature Slider on Homepage not Clicking

Conversation thread

PenciDesign Supporter replied

4 months ago

Staff Reply

Hi,

This CSS fix ensures that slides inside the flip-style slider (Swiper) remain clickable.

By default, the flip effect can disable mouse interactions on slides, which may prevent users from clicking links or buttons inside them. This rule restores normal interaction so everything inside each slide works as expected.

Regards,
PenciDesign.

AlbertCrane4 replied

4 months ago

Customer Reply

thanks you can close this, but would love to know why this css was needed.

PenciDesign Supporter replied

4 months ago

Staff Reply

Hi,

1/ I am unable to debug or check any issues based on an image. It is not possible to determine whether a link is clickable from a screenshot.

2/ For your case, please go to Appearance → Customize → Custom CSS, then add the following custom CSS code:

.swiper-flip .swiper-slide {
  pointer-events: initial !important;
}

Please do not forget to clear all caches and then check again.

Regards,
PenciDesign.

AlbertCrane4 replied

4 months ago

Customer Reply

Hi it's like pulling teeth with this support tool. Did you read or look at any of it? I turned off your "feature slider" function since it wasn't working, AND provided a screen shot.

I've now turned back on your slider, since you're unable to provide service without it. please help.

PenciDesign Supporter replied

4 months ago

Staff Reply

Hi,

I have checked your site and would like to confirm the following:

The update does not modify any features that affect the front-end.
Your homepage slider is created using a third-party plugin and is displayed as a video, not the slider that comes with the Soledad theme.
I have verified that the video link is clickable.

Regards,
PenciDesign.

AlbertCrane4 started the conversation

4 months ago

Conversation Start

once I updated the theme to your latest version, the Feature Slider on the homepage stopped being clickable. I've since removed the widget since it's not working, but i'd appreciate you telling me how to resolve this matter.

I looked through the customize options, i do not see a way to make it clickable. I have also removed all "auto ads" which there was none, and I 've cleared all platform Cache's.

Let me know.

Albert

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