PenciDesign Supporter replied
Hi,
Thank you for your update.
Regards,
PenciDesign.
I see the "Update Now" option for theme. I don't know if it just took time or I missed it
These instructions may not be valid anymore
"Copy the token into the box below
Click the "Save Changes" button
A list of purchased Themes & Plugins from Envato Market will appear"
I went to Appearance -> Themes after this and I believe the first time I tried this I didn't see what I expected but eventually I saw the Soledad -> Update Now tile
My provider says they are not blocking me. When we run Test API Connection should it it come back with a message that says failure or success? Right now when I run the connection, nothing comes out on the screen.
Testing the API connection comes back with nothing so I guess it failed.
Will ask my provider are they blocking
>Check with the hosting provider to ensure the API connection to api.envato.com is not blocked
Thanks
I see this
Welcome to Soledad - Version 8.4.9 < this is the version I am on
A new version of Soledad theme just released - Soledad Theme version 8.7.3 < I see this but no where do I see to click one button and upgrade
This never happens for me
I followed the steps in
https://pencidesign.ticksy.com/article/15633/
Created the token, saved it.
But I do not see anything where I can update the theme after that by pressing a button.
I have attached what I see
Want to join this conversation or access attachments? Sign in first.
Open your ticket archive, review validated licenses, and continue product support conversations from one customer portal.