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Public Ticket #32469

Upgrading Theme

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Thank you for your update.

Regards,
PenciDesign.

alcon_s replied

Customer Reply

I see the "Update Now" option for theme. I don't know if it just took time or I missed it

These instructions may not be valid anymore

"Copy the token into the box below
Click the "Save Changes" button
A list of purchased Themes & Plugins from Envato Market will appear"

I went to Appearance -> Themes after this and I believe the first time I tried this I didn't see what I expected but eventually I saw the Soledad -> Update Now tile

alcon_s replied

Customer Reply

My provider says they are not blocking me. When we run Test API Connection should it it come back with a message that says failure or success? Right now when I run the connection, nothing comes out on the screen.

alcon_s replied

Customer Reply

Testing the API connection comes back with nothing so I guess it failed.

Will ask my provider are they blocking

>Check with the hosting provider to ensure the API connection to api.envato.com is not blocked

alcon_s replied

Customer Reply

Thanks

I see this 

Welcome to Soledad - Version 8.4.9 < this is the version I am on
A new version of Soledad theme just released - Soledad Theme version 8.7.3 < I see this but no where do I see to click one button and upgrade

alcon_s replied

Customer Reply

This never happens for me

  • f) A list of purchased themes from Envato Market will appear (including WordPress themes you've bought from us).

PenciDesign Supporter replied

Staff Reply

Hi,

1/ Which version of Soledad is your site currently using?

2/ All new updates will be shown under Dashboard → Envato Market. You will receive a notification there whenever a new version of Soledad is released.

Regards,
PenciDesign.

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