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Public Ticket #32477

blurred image-photo

Conversation thread

PenciDesign Supporter replied

Staff Reply

Hi,

Glad to hear the images are showing correctly now.

This usually happens because of caching from the server, hosting, CDN, or cache plugins. Posts and images sometimes need time to refresh across all cache layers, which is why some updates can take 1–2 hours to appear live.

Please try clearing all caches after publishing updates.

Regards,
PenciDesign.

donsocrates replied

Customer Reply

Hi, I haven't installed any image optimization plugins, But now It is working fine, the image is very clear (full resolution) , not blurry. I noticed that everytime I make an update and PUBLISHED to my website (post or images) it takes 2 hours more or less, to see these new update/changes in my website live. It is not all the changes in the website, but some changes, especially posts, and images. Wonder why?

PenciDesign Supporter replied

Staff Reply

Hi,

Have you installed any image optimization plugins? I’ve checked your site, and all images are displaying correctly in full resolution.

Regards,
PenciDesign.

donsocrates started the conversation

Conversation Start

Hi, My Image in my main page after is PUBLISHED shows blurred, despite is high resolution, Full size, and looks GOOD before I published. Please help. thanks.

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