"On Pinterest" widget is broken | PenciDesign Support

PenciDesign replied

7 years ago

Staff Reply

Hi,

Please fill:

TailoredAndChic/pugmire-home

for the options Pinterest username before.

Because Pinterest has revoke the RSS data for random images from Pinterest, so there is no any way to get it like before... Pinterest has changed it - not us

Best Regards,

PenciDesign

mattstanley replied

7 years ago

Customer Reply

I upgraded to the latest theme, and that corrected the overall layout of the row that contains the problematic widget, but it's still showing an error message. Now the error is "The pinterest data is not set, please check the ID." I have followed your step-by-step instructions, and the related widget is properly configured, yet it's still showing the error message.

The widget was originally set to the client's main Pinterest URL (https://www.pinterest.com/TailoredandChic/) instead of specifying a particular board. When it was set that way the widget randomly pulled images from all of her boards to fill in that part of the page. Now it's just showing the error message regardless of whether I leave the value of the "username/board_name" field in the Pinterest widget as "TailoredandChic" OR specify an actual board URL.

PenciDesign replied

7 years ago

Staff Reply

Hi,

We've fixed the issue. Please update the theme to latest version to get this issue fixed.

Check this guide to know how to update the theme to latest version:

https://pencidesign.ticksy.com/article/11593/

After updated the theme, go to Appearance > Widgets > edit "Soledad Pinterest Widget" and update the input like we said on the description of the option for make it work.

Example: http://prntscr.com/n4kp44

Best Regards,

PenciDesign

PenciDesign replied

7 years ago

Staff Reply

Hi,

Our developers team see that issues. We're working on it to check what's problems.

When we fix it, we will release a new update for fix it Please wait for it. We're sorry for this inconvenience. Seem Pinterest just updated something..

Best Regards,

PenciDesign

mattstanley started the conversation

7 years ago

Conversation Start

The "On Pinterest" widget that has been working flawlessly on the site since it was first built is now broken. Instead of the proper functionality that should be showing above the footer of the site, there's now an error message that says, "Unable to load Pinterest pins for 'TailoredandChic'."

I have attached a screen shot from the Wayback Machine Internet Archive which shows what it used to and should look like as well as what it looks like now.

I have not edited that widget, uninstalled any plugins, or made any changes to the widget's configuration, so I don't know why it stopped working. Please help!