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Public Ticket #32562

Excerpt + Read more not showing

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tiffany1431 replied

Customer Reply

Ah I see that makes sense. Thanks so much! 

PenciDesign replied

Staff Reply

Hi,

I found the issue.

I just changed on Customize > Other Layouts Options > Custom Excerpt Length to "2" and it's showing shorter.

This issue here caused by your words length is too long.

Example:

When I write a pagragraph like this:    I'm a web designers    =>  there is 4 words ( separator by space )

But, on your content, example this:

每天晚上睡覺前總在擔心,該不會今晚又會彷彿鬧鐘自動設定一般在半夜自動醒過來?其實說累也不是不累,回到家早就筋疲力盡   

=> there is only 3 words (  每天晚上睡覺前總在擔心,is one -  該不會今晚又會彷彿鬧鐘自動設定一般在半夜自動醒過來?其實說累也不是不累,is two and  回到家早就筋疲力盡 is three )

So, if you display 20 words length, it show too many text.

Have you understand how it too long? There is no bug here.

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

Please send me your site admin URL and admin account ( username and password  ) - in a private reply. I will take it a look at this to help you.  

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

Please check with points below:

1/ Go to Customize > Other Layouts Options > on "Custom Excerpt Length" > and change it to a value like 20 to see it's shorter or not.

2/ If point 1 doesn't work, Please try deactivate all plugins ( except plugins come from the theme ) and try it again. If it works, let's enable each plugin to check what's plugin caused this issue. 

Best Regards,

PenciDesign

tiffany1431 started the conversation

Conversation Start

Hi,

I've ticked the "Auto render excerpt" and "show read more as a button"/ clear cache/ setting > reading > for each post in a feed show summary, but it's still showing full text on my homepage (see website link). How do I fix this?

Thanks in advance!   

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