Skip to content
Public Ticket #32569

Instagram feed - no image

Conversation thread

thelovelyfacades replied

Customer Reply

It's working for me too! Thank you so much for the help! So efficient! 

sd9277 replied

Customer Reply

That's working for me now. Thanks very much - this is a very efficient support service!

PenciDesign replied

Staff Reply

Hi,

I see the token works again, can you please try it again?

Best Regards,

PenciDesign

PenciDesign replied

Staff Reply

Hi,

I just checked all popular plugins for Instagram and I see all stopped to working now also.

It seems Instagram has changed something from the Instagram side. Since the data managed by Instagram and we can't affect changes from Instagram, so please wait for us to find a solution for it, our developers looking at this now. 

You can follow the update changelog on this URL to see any new update about Instagram.

At this moment, please temporarily delete this widget on your site.

Best Regards,

PenciDesign

thelovelyfacades replied

Customer Reply

Not working for me either, showing the same message:

This error message is only visible to WordPress admins

Error: No posts found.

Make sure this account has posts available on instagram.com.

sd9277 replied

Customer Reply

It isn't working for me, i have installed the plugin and tried a few times to connect my Instagram account but keep getting the same error message:

This error message is only visible to WordPress admins

Error: No posts found.

Make sure this account has posts available on instagram.com.

Click here to troubleshoot

sd9277 replied

Customer Reply

I am having the exact same problem today but was not able to submit a ticket. 

thelovelyfacades started the conversation

Conversation Start

I checked the website (not launched yet) today and the Instagram feed images cant be found, screenshot as attached. Instagram itself is all fine so I've reinstalled the widget 'Soledad Instagram Feed' and got the Instagram Access Token again, but it's still the same. Please help! 

Want to join this conversation or access attachments? Sign in first.