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Public Ticket #3261

Double animation

Conversation thread

PenciDesign replied

Staff Reply

Hi,

As I checked - everything working fine now.

Please check on anonymous browser on mobile againsmile.png

Best Regards,

PenciDesign

rizegg replied

Customer Reply

hmm did that and still same issue and somethings you can click on the menu burger and nothing pops up 

PenciDesign replied

Staff Reply

Hi,

Please clearly all the cache and check it again on anonymous browser to get correct results.

Best Regards,

PenciDesign

rizegg replied

Customer Reply

I deactivated it but it’s still there 

PenciDesign replied

Staff Reply

Hi,

As I checked your site, seem you're using a plugin to add image to menu items. That caused the issue.

Please deactivate that plugin and it will work fine.

Best Regards,

PenciDesign

rizegg replied

Customer Reply

in what file do I need to delete the angle down issue ? I tryes deleting it in inspect in google chrome and it was working 

Penci Design replied

Staff Reply

Hi,

I check your website and  saw problem . but i check on demo. it's working fine.

There is a difference between demo and your website. You website has 3 angle down icon as screenshot : http://prntscr.com/jxhh8y

I need  access to know the exact cause of issue. please send me your website management  information( url site,  username and password  )

Best Regards,
Pencidesign

rizegg replied

Customer Reply

I would rather not though is it somthing I can fix myself maybe send some code over to you or do you need acces

Penci Design replied

Staff Reply

Hi, 

\

Sorry about this issue.

\

Could you please send me your website management  information( url site,  username and password  ) in order for me to have access to know the exact issue.

\

Best Regards,
Pencidesign

rizegg started the conversation

Conversation Start

i have a problem i changed some colors and then in the mobile nav when I click drop down link it does like a double animation where it open and closes and open. Please check my site to se it yourself 

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