Custom Sidebar Widgets | PenciDesign Support

PenciDesign replied

8 years ago

Staff Reply

Hi,

Yeah, we've fixed it in the latest update We're sorry for all inconvenience on this.

Best Regards,

PenciDesign

Buxykay replied

8 years ago

Customer Reply

Hi,

It is working now. I think the bug was fixed in the new update.

Thanks.

PenciDesign replied

8 years ago

Staff Reply

Hi,

Hmm, strange. Yeah, seem it doesn't work on Firefox.

I will tell with our developers about this, current please use Chrome to config it.

Best Regards,

PenciDesign

Buxykay replied

8 years ago

Customer Reply

Hi,

I guess it is a problem with the Firefox browser.. I use Firefox browser and it did not work. I tried it in Chrome, Internet Explorer and Microsoft Edge and it is working.

It does not work in Firefox. Do you have an ideal how I can solve this problem with Firefox?

Thanks.

PenciDesign replied

8 years ago

Staff Reply

Hi,

I just tried click on "Build Query" and I see it working fine: http://prntscr.com/jylqna

Best Regards,

PenciDesign

PenciDesign replied

8 years ago

Staff Reply

Hi,

Ok. Can you setup it in a subdirectory of one of your websites and send me the information. I will take it a look to see what's problems

Best Regards,

PenciDesign

Buxykay replied

8 years ago

Customer Reply

HI,

I deactivated the plugins and even deleted some of them but it is still not working. The Pennews Block widgets work fine with pages but not when I place them on the sidebars.

I am still testing on localhost because I have not yet decided which website to use it for. I have not yet even bought a domain name.

All I can do is to probably install it in a subdirectory of one of my websites.

PenciDesign replied

8 years ago

Staff Reply

Hi,

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Have you try deactivate all plugins ( excerpt plugins come with this theme ) and try it again? After it work, let's enable each plugin to check what's plugin caused this issue.

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If it still doesn't work please make your site live and send me your admin url & admin account ( username and password ). And we will take it a look help you.

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Best Regards,

\

PenciDesign

Buxykay replied

8 years ago

Customer Reply

Thanks for your quick reply. Yes I did that but for some reason it did not work. I clicked on Build Query but it did not show where to change the category. I also used the Ajax Filter but nothing happened.

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Can you please show me the steps to take? By the way I am still testing the theme on Xampp local host and have not yet deployed it to the web.

PenciDesign replied

8 years ago

Staff Reply

Hi,

Thank you for purchased our theme and loving it.

When you drag & drop "PenNews Block" widget to sidebar, you can click on "Build Query" to filter your posts by category.

Best Regards,

PenciDesign

Buxykay started the conversation

8 years ago

Conversation Start

Hi I purchased the PenNews - News/ Magazine/ Business/ Portfolio/ Landing AMP WordPress Theme. I am more than satisfied with the theme however I have a few questions about the CUSTOM SIDEBAR WIDGETS BLOCKS that came with the theme.

How can I configure the custom sidebar widgets blocks to display a desired category posts and not all recent posts?

Thanks.