updates | PenciDesign Support

PenciDesign replied

8 years ago

Staff Reply

Hi,

If so, you have some issues with your hosting. Let's login to your hosting > File Magager > publish_html > wp-content > plugins > delete folder 'js_composer' there.

After that, go back to your admin and go to Appearance > Install Plugins > and re-install this plugin.

Appearance > Install Plugins just appears when you removed one in all plugins come with this theme. It will doesn't appears when you installed all recommend plugins come with the theme.

Best Regards,

PenciDesign

freedeal replied

8 years ago

Customer Reply

Hi,
I can't update WPBakery Page Builder, i can't delete it and re-install the plugin. When i delete it is still there. And i don't see where i can re-install. Do you have a tip for me?

Best Regards,
Silvio

PenciDesign replied

8 years ago

Staff Reply

Hi,

Yeah, if you get WPBakery Page Builder - you can active that plugin. But, I think you don't need to do that because you can use this plugin without active key & legal because we've bought extended license from WPBakery Page Builder.

Best Regards,

PenciDesign

freedeal replied

8 years ago

Customer Reply

Hi,

And if i buy a licence WPBakery Page Builder? is that a payment every year or for a lifetime use? And can i activate that plugin where the plugin is install?

Thanks for your help...Best regards
Silvio

PenciDesign replied

8 years ago

Staff Reply

Hi,

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To update WPBakery Page Builder, please do following steps:

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1/ Go to Plugins > All Plugins > delete old plugin WPBakery Page Builder.

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2/ Go to Appearance > Install Plugins > re-install plugin WPBakery Page Builder - and you will get latest version of that plugin

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You don't need to pay for update WPBakery Page Builder.

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Best Regards,

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PenciDesign

freedeal replied

8 years ago

Customer Reply

When i want to update WP-Bakery than i must pay? is that normal?

Best regards Silvio

FairyStoneVintage replied

8 years ago

Customer Reply

WP-Bakery needs to be updated, it's broken. Can you please take a look into it?

PenciDesign replied

8 years ago

Staff Reply

Hi,

Thank you for use PenNews.

Yeah, this theme is auto-updates. To update this theme you just need:

1/ Go to Appearance > Themes > click to button "Update Now" and wait until it done.

2/ Go to Appearance > Install Plugins > update all plugins which you're using.

Best Regards,

PenciDesign

freedeal started the conversation

8 years ago

Conversation Start

i use Pennews as a theme in Wordpress, the updates must i do everytime an update or does the system do that automatically?

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Thanks,\

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Best regards Silvio\