trustbuilt replied
Customer Reply
With all due respect, I am not giving you access to all of my information to solve an issue your theme has with Firefox. I will continue to use Safari in the mean time.
Public Ticket #3459
Penci Image Box
Conversation thread
Penci Design replied
Staff Reply
Hi,
Please send me:
\- Your admin url
\- Your admin account ( username and password )
\- Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.
\In a private reply.
\I will check it help you.
\Best Regards,
\PenciDesign
\trustbuilt replied
Customer Reply
As an update here, this issue does not occur in Safari only in Firefox. I have the most recent version of Firefox. So...I can work around it in Safari but you guys should know that Firefox is having an issue with it for some reason???
trustbuilt started the conversation
Conversation Start
When I attempt to load images from the Penci Image Box Settings pop up window, an opaque gray filter comes over the screen. I can click out of it and get back into the settings box but the "+" button is not accessing my image library.
I am able to add images in other blocks - i.e. the Penci Banner Box. So it appears that the issue is specific to the Penci Image Box.
Please help.
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