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Public Ticket #3486

Wordpress Mobile App

Conversation thread

PenciDesign replied

Staff Reply

Hi,

No - The broken caption like here doesn't related with the custom CSS.

Best Regards,

PenciDesign

schyseth replied

Customer Reply

Do you think my problem could be with my custom CSS?

PenciDesign replied

Staff Reply

Hi,

Seem that's issues come with Wordpress Mobile App because I just checked the theme itself and it doesn't make any broken for caption imagesfrown.png

I think you should try contact to author of that app and ask them about this.

Best Regards,

PenciDesign

schyseth replied

Customer Reply

The captions are still not working. 

Basically, when I update a post from the mobile app, it deletes the caption from the photo, and it breaks the format too.

I am using some custom CSS to create my photo captions.

I really need to use the mobile app for updates, but it is breaking the photo captions.

Do you know what is going on?

PenciDesign replied

Staff Reply

Hi,

Seem that's not issues with mobile app - that's issues with your content inside caption image.

You have this text  I don't care  => maybe characters  '  is problems.

Please try remove it, and re-add your caption image with the text is  I dont care   or   I do not care  and try it again

Best Regards,

PenciDesign

schyseth replied

Customer Reply

For example, before I update my post on the mobile app, all the picture captions are fine. 

After I update the post from the mobile app, the picture captions look like this (see attachment).

The url for that post is: https://www.forsomethingmore.com/apathy-was-killing-me/

Thank you,

Seth

schyseth replied

Customer Reply

Hi there,

I have tried to disable all the plugins, and check again. But the same problem is still happening.

Can you help me?

Thank you,

Seth

PenciDesign replied

Staff Reply

Hi,

Thank you for loving our theme.

Have you try deactivate all plugins and check it again?

Best Regards,

PenciDesign

schyseth started the conversation

Conversation Start

Hi there :-)

Firstly, GREAT theme! Beautiful design and function.


One question, please.

When I update a post using the WordPress mobile app, it breaks the image captions in the post. This has just started to happen in the last few weeks.

Can you help me figure out what is going on?

Thank you,

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