Updating To new version

Public Ticket #3573

Conversation thread

Smithsology replied

8 years ago

Customer Reply

yes, so far so good. It is one of the plugin. Thank you

PenciDesign replied

8 years ago

Staff Reply

So, Is it ok now? Because as I see your theme now is version 5.0 and everything working fine.

Best Regards,

PenciDesign

Smithsology replied

8 years ago

Customer Reply

Hello I did a backup restore and made the changes one by one before i found the fault.

Thanks

PenciDesign replied

8 years ago

Staff Reply

Hi,

I see your site fine - no any issues:

http://prntscr.com/k7bclg

http://prntscr.com/k7bd8l

Best Regards,

PenciDesign

PenciDesign replied

8 years ago

Staff Reply

Hi,

Have you update all plugins come with this theme after updated the latest version?

If not, go to Appearance > Install Plugins > and update all plugins which you're using.

If this issue still appears, please send me your admin url and admin account ( username and password ) - in a private reply. I will take it a look help you.

Best Regards,

PenciDesign

Smithsology started the conversation

8 years ago

Conversation Start

Hi Gentlemen,

Yesterday I updated the pen news theme to the version 5.0 and since then my page have gone haywire. I dont even know where to start fixing anything since obviously I have not touched any of my previous works. Can you please assist in letting me know what I should do ?

Thanks guys

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