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Public Ticket #374

how to update the theme?

Conversation thread

gsh0cker replied

Customer Reply

Hi.  I figured it out.  After the update, It moved all my side bar widgets to the "inactive widgets" column in the wordpress dashboard.  I just had to transfer them back over to the "main sidebar" column and everything went back into place like they were before.  Got worried for a second, but luckily I figured it out. Thanks for quick reply though

PenciDesign replied

Staff Reply

Hi,

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Can you send me your admin url & admin account ( username and password ) - in a private reply to I can take it a look?

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Best Regards,

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PenciDesign

gsh0cker replied

Customer Reply

Hi.  I followed all the steps to update my theme.  Everything looked good in the live preview before I saved and  activated it. 

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 Then after I activated it, I checked my homepage, and my sidebar disappeared!!  All the work I did for the side bar is gone!  

How do I fix this??

PenciDesign replied

Staff Reply

Hi,

Please check this guide to know how to update this theme.

And you don't lose anything.

Best Regards,

PenciDesign

gsh0cker started the conversation

Conversation Start

Hi.  I purchased your SOLEDAD theme through ENVATO MARKET.  I recently got an email saying an update was available.  

How do I go about updating the theme?  

Do I just re-download the theme again?

There is a link to re-download the theme in the email but I fear it might delete all the work I have done on the theme.  

Will it delete everything I have done on the previous version of the theme?  

Will my custom changes be deleted ????

How do I update the theme without it altering my website????

Thanks

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