plugins

Public Ticket #3995

Conversation thread

PenciDesign replied

8 years ago

Staff Reply

Hi,

Please send me:

- Your admin url

- Your admin account ( username and password )

- Your FTP account ( include FTP host, FTP username, FTP password ) - or your hosting account.

In a private reply. I will check it help you.

Best Regards,

PenciDesign

Cesar started the conversation

8 years ago

Conversation Start

Hi.

I recently had an issue with an http internal error 500. I had to deactivate my plugins from my CPanel, including the Penci Design ones. Now i can enter to my site, but i have no plugins. I tried to reactivate de Penci Ones, but it shows that an error has occurred so it is not posible to install.

What should I do? Should I contact my host provider?

I appreciate your help. Thank you.

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