Server Address of Pennews

Public Ticket #4143

Conversation thread

GNatchev replied

8 years ago

Customer Reply

Hello,

Thanks for your help again! So far the issue has been solved with the hosting provider. In case I run into any other trouble, I will make sure to get back promptly. thanks!

Best, Georgi

Penci Design replied

8 years ago

Staff Reply

Hi,

Yeah, If you have trouble using, please contact us. Our support team will help you.

Best Regards,

PenciDesign

GNatchev replied

8 years ago

Customer Reply

Hi,

Thanks, much appreciated. I have already forwarded the info to my host, will get back to you here once I kno if it worked.

Best, Georgi

PenciDesign replied

8 years ago

Staff Reply

Hi,

Let's try allow for that IPs:

192.81.132.64

and:

52.216.98.53

Best Regards,

PenciDesign

GNatchev started the conversation

8 years ago

Conversation Start

Hello,

I have been having trouble importing the demo files to my Wordpress Account. The media files corresponding to the themes cannot be downloaded.

I have already spoken with my hosting provider on this topic and it seems I would need the server address of Pennnews / Pencidesign in order to setup an exclusion and enable my Wordpress download the media files.

May I kindly ask you for the address of your server? Ideally the general one - I would like to experiment with multiple demo designs.

Thank you in advance!

Best, Georgi

Want to join this conversation or access attachments? Sign in first.