Ads | PenciDesign Support

PenciDesign replied

8 years ago

Staff Reply

Hi,

Can you tell me where did you check your site load for 10 sec? Because as I see, your site load about 3-4s for me.

Best Regards,

PenciDesign

ahmedhanan replied

8 years ago

Customer Reply

Thanks again. Apart form the Ads. The website loads very slow. I used to have Newspaper 8 theme. It was loading in 3 seconds, but since moving PenciNews it is taking almost 10 seconds. Also when you visit front page, the images don't load right away. Can you help me with this. Did i configured the theme wrong?

Ahmed

PenciDesign replied

8 years ago

Staff Reply

Hi,

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I just tried copied the ads code you're use for header and put on the sidebar and I see it working fine.

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So, I'm sure this issue come from your ads itself - it doesn't related with our theme.

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You should try contact with google ads supports and ask them about this issue.

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Also, I see the minify from WP Rocket caused some issues with your CSS - So, I deactivated that minify.

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Best Regards,

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PenciDesign

ahmedhanan replied

8 years ago

Customer Reply

Hi Thanks, but i am talking about when you open an article, ads in the post are not showing and also some on the sidebar. Look at the screenshot. Four ads are missing in single post, but i could only show three. I am using quick Adsense plugin for the two in the article, and custom html in the sidebar. https://prntscr.com/ks8hee

Thanks

PenciDesign replied

8 years ago

Staff Reply

Hi,

Here is some screenshot:

http://prntscr.com/ks39sg

http://prntscr.com/ks39zt

It working fine with me without login.

Best Regards,

PenciDesign

ahmedhanan replied

8 years ago

Customer Reply

I did deactivate the plugin, and still the same. Some ads are not showing. Can you please send screenshot?

PenciDesign replied

8 years ago

Staff Reply

Hi,

As I said in my previous comment - this issue caused by your cache. You've use WP Rocket plugin and that plugin cached the bugs. Please clearly all the cache or deactivate plugin WP Rocket and check it again.

You're use feature - not cache with login users from WP Rocket, so when you logged in, you will see correct results.

Best Regards,

PenciDesign

ahmedhanan replied

8 years ago

Customer Reply

It is still the same, even worse now i think, not showing ads all. You have to log out. If you log in every thing looks ok.

Ahmed

PenciDesign replied

8 years ago

Staff Reply

Hi,

I just updated plugin Penci Framework to latest version and it working fine now.

Please note after updated the theme - let's go to Appearance > Install Plugins > and update all plugins come with the theme which you're using.

You can see your ads working fine now. Let's clearly all the cache to make sure it work fine for all browsers.

Best Regards,

PenciDesign

Penci Design replied

8 years ago

Staff Reply

Hi,

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Please send me:

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- Your admin url

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- Your admin account ( username and password )

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In a private reply.

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I will check it help you.

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Best Regards,

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ahmedhanan started the conversation

8 years ago

Conversation Start

We are having a problem that the ads are showing in some places and not others. For instance it shows on front page but not in posts, or it shows some where in front page and not in others. Sidebar is the same. The irony is that i see the ads when i am logged in the site and not when i am out, or check some other browsers. I have 970x250 ad just below the header. It shows on front page but not inside. Also, i have two ads in single post, one at first paragraph and another one in after paragraph 4, but it shows only the first one. I am really confused how these theme works.