images not showing up on homepage

Public Ticket #4318

Conversation thread

7 years ago

Customer Reply

thanks!

8 years ago

Staff Reply

Hi,

If so, you've enable lazyload images from Jetpack plugin - let's deactivate that feature from Jetpack - everything will back to normal.

Best Regards,

PenciDesign

8 years ago

Customer Reply

hi Penci I tried your method, and it seems to be Jetpack causing the issue.

Does the theme need to run on Jetpack to function properly? Is it safe to keep it deactivated?

Thanks,

8 years ago

Staff Reply

Hi,

You can try deactivate all plugins - except plugins come from the theme and try it again.

After it work, let's enable each plugin to check what's plugin caused this issue.

Best Regards,

PenciDesign

8 years ago

Customer Reply

Hi Penci,

I don't see any lazyload image in my plugin list. Could it be something else?

8 years ago

Staff Reply

Hi,

You have a plugin for Lazyload image caused that issue. Please find and deactivate that plugin.

Best Regards,

PenciDesign

8 years ago

Conversation Start

hi Penci,

Post images on my homepage fail to display. They are just grey boxes. Can you investigate why?

Screenshot attached.

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