Skip to content
Public Ticket #4667

all images are not loading into template

Conversation thread

PenciDesign replied

Staff Reply

Hi,

Please try deactivate all plugins and try it again.

After it work, let's enable each plugin to know what's plugin caused this issue.

Best Regards,

PenciDesign

angelabvasquez replied

Customer Reply

I unchecked the box in the theme settings but it’s still not working. Any place I might be missing it?

PenciDesign replied

Staff Reply

Hi,

\

This issue caused by you've enable lazyload images from Jetpack plugin or use a plugin for make lazyload - Let's deactivate that.

\

This theme already supports for lazyload images feature - so, you don't need to use anymore plugin for lazyload images.

\

Best Regards,

\

PenciDesign

angelabvasquez started the conversation

Conversation Start

I followed the steps but none of the 'featured' images are loading into the placeholders. Not on the homepage and not on post pages.

please take a look and advise. thanks

Want to join this conversation or access attachments? Sign in first.