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Public Ticket #4812

Previously uploaded media does not show up on Media portal.

Conversation thread

Penci Design replied

Staff Reply

Hi,

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It seems that this issue cause by WPLM and I see error with sql as scrrenshot ( https://prnt.sc/l5z16j ).

I deactived  WPLM plugin and your site working fine.

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Please contact the author of the WPLM plugin and hosting provider.

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Best Regards,

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PenciDesign

Penci Design replied

Staff Reply

Hi,

Please send me your website information management ( admin url , username and password ) in order for me to have access to know exact isssue.

Best Regards,

PenciDesign

mhdswed replied

Customer Reply

I have deactivated all plugin (except WP Bakery and WPLM) and still the same problem.

Please advise.

Penci Design replied

Staff Reply

Hi,

It seem that you have a plugin caused that issue.

Please try deactivate all plugin ( excrept plugins come with this theme  ) and try it again. After it work, let's enable each plugin to check what's plugin caused this issue.

Best Regards,

PenciDesign

mhdswed started the conversation

Conversation Start

Hello,

Let us say i am adding an image to my website, and i want to choose from the images i already added it to another webpage lately, when i open the media window, it shows no previous images was added (i added 10s of images already), instead i have to upload photos again. Could you fix this problem for me please.

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