PenciDesign replied
Hi,
Please make sure you updated the theme & plugins to latest version.
You just need go to Appearance > Themes > and you can see notice for update there. Let's click "Update Now" button to update your theme to latest version.
\After updated it, go to Appearance > Plugins > and update all plugins that you're using.
Also, make sure you've activated plugin Penci PenNews Demo Importer.
Note: Before you do the import, you should reset customizer data to make it doesn't conflict with customizer data from demo by use plugin Customizer Reset
Best Regards,
PenciDesign