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Public Ticket #4917

primary category menu problem

Conversation thread

PenciDesign replied

Staff Reply

Hi,

If so, let's send me:

\

- Your admin url

\

- Your admin account ( username and password  )

\

- Your FTP account ( FTP host, FTP username, FTP password ) or your hosting account.

\

In a private reply - And we will take it a look on this help you.

\

Best Regards,

\

PenciDesign

EmyMTL replied

Customer Reply

It is a conflict with Yoast SEO. 

Every time I activate it I get the blank page...

PenciDesign replied

Staff Reply

Hi,

Please try:

1/ Make sure you've updated your Wordpress & plugins to latest version. You can go to Dashboard > Updates to check all updates.

2/ If 1/ doesn't work, let's try deactivate all plugins and try it again. If it work, let's enable each plugin to check what's plugin caused this issue.

3/ If 2 points above doesn't work - let's send me:

- Your admin url

- Your admin account ( username and password  )

- Your FTP account ( FTP host, FTP username, FTP password ) or your hosting account.

In a private reply - And we will take it a look on this help you.

Best Regards,

PenciDesign

EmyMTL started the conversation

Conversation Start

Hi,

I don't know hwy but when I click on the category in my primary menu I am directed to a blank page instead of the usual category page.

I really don't know what is happening,,,

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