ISOLE-GRECHE replied
Customer Reply
I think I'll come back earlier because I have to ask many things about your theme features! :)
Public Ticket #5039
Penci Slider
Conversation thread
PenciDesign replied
Staff Reply
Ok
Let's back here when your main site live
Best Regards,
PenciDesign
PenciDesign replied
Staff Reply
Hi,
Ok. If so, leave it now. And when your site live, let's back here and send me again your admin url and admin account ( username and password ) - and we will check what's the issues here for you
We're sorry for any inconvenience.
Best Regards,
PenciDesign
ISOLE-GRECHE replied
Customer Reply
Don't worry, for now I discarded this idea because video could be make website too slow. Now I change it with a full width image. Thanks.
PenciDesign replied
Staff Reply
Hi,
Have you tried with youtube video? Is it work with youtube videos?
Because your site on localhost, so it's quite hard for us to find what's the issues because seem your config is correct..
Best Regards,
PenciDesign
ISOLE-GRECHE replied
Customer Reply
In attachment as you request.
PenciDesign replied
Staff Reply
Hi,
Please attach me again images for:
1/ Your settings for that video .mp4 on the Penci Slider
2/ Your config on WPBakery Page Builder
3/ The results.
By use "Add attachment" on the bottom left from your reply form here.
Best Regards,
PenciDesign
ISOLE-GRECHE replied
Customer Reply
I can't give you admin account because I'm working in local. I'm moving website from Blogspot to Wordpress and I can't use new hosting only when I'm finish.
Which is the problem? Can't you see image in the URL?
I selected Local Video, I upload mp4 video 1280x474. If you see the first image in Local Video URLs the video in displayed only in a quarter of it (is it a bug?).
And going on... I have result I wrote before.
PenciDesign replied
Staff Reply
Hi,
I can't see any image in 2 images you sent me.
Can you send me your admin url and admin account ( username and password )? I will take it a look on this.
Best Regards,
PenciDesign
ISOLE-GRECHE started the conversation
Conversation Start
I created a new Penci Slider.
I added a mp4 video 1280x474: http://prntscr.com/la76md
I updated
I recalled it in Penci Slider Settings in homepage: http://prntscr.com/la77ww
I updated
RESULT: nothing in home page!
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