PenciDesign replied
Staff Reply
Hi,
Can you send me your admin url and admin account ( username and password ) - in a private reply? I will take it a look.
Best Regards,
PenciDesign
Public Ticket #519
Penci Slider
Conversation thread
mulinaro replied
Customer Reply
...I talked to my web developer.
He said that wouldn't make any sense as the Child theme then is no more customised.
So, we might think about deleting the Penci Slider and just use an external plugin for the Slider..
PenciDesign replied
Staff Reply
Hi,
I see you're using child theme Soledad.
Have you updated all the files from parent theme for your child theme when you update this theme to latest version?
Best Regards,
PenciDesign
mulinaro replied
Customer Reply
Hi guys,
yes, my developer deactivated all the plugins => didn't work.
He then checked the source code via inspector in his web browser => couldn't find an error/bug there.
FYI: I published two slides in PENCI SLIDER, so there is stuff to be displayed.
Attached please find my settings in DESIGN > CUSTOMIZER > FEATURED SLIDER OPTIONS.
What else can we do?
Best regards,
Dan
PenciDesign replied
Staff Reply
Hi,
Have you deactivate all plugins ( except plugins come from with this theme ) and try again?
Best Regards,
PenciDesign
mulinaro started the conversation
Conversation Start
Hi there,
I updated Soledad theme to latest version (4.0.3), so far so good.
However, I noticed just before that I am not able to publish the Penci Slider anymore.
When enabling the slider in Design > Customizer it's not showing up on frontend.
Do you guys know what I did wrong?
Best, Daniel
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