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Public Ticket #5254

Importing content

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PenciDesign replied

Staff Reply

Hi,

You can keep that demo and that hosting.

If you want to switch to another demos, please do following steps:

1) Install & active plugin Customizer Reset & plugin Customizer Export/Import

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2) Go to Appearance > Customize > click to button "Reset" at the top to reset all your customizer data to default.

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3) Import demo style ( .dat file ) you want to import to your site - by do following ONLY Way: 2 in this guide - Way 2: Import Only customizer data

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Note: 

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- If you want to switch to another demo style, you just need to do again step 2) and 3)

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- After switch to another demo, if you have the issues about menu items appears over screen - you need to go to Appearance > Menus > create/select a menu > scroll down to bottom > and check to "Primary Menu"

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Best Regards,

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PenciDesign

Ivor replied

Customer Reply

Thank you.

Could you please send me a procedure how to import demo data in the future?

I might need to import another demo, or I might need to reinstall WordPress or I might need to transfer it to another hosting service.

Are you suggesting that next time I contact my hosting provider to check why is your import being blocked?

Do you know exactly what is being blocked? I imagine they will not be able to understand on its own what is being blocked.

PenciDesign replied

Staff Reply

Hi,

Please send me:

- Your admin url

- Your admin account ( username and password  )

- What's demo you want to import for your site?

And we will check it help you.

Best Regards,

PenciDesign

Ivor started the conversation

Conversation Start

I am stuck at

Importing content

which never ends

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