Theme Updates & Virus found during updates download

Public Ticket #5474

Theme Updates & Virus found during updates download

Conversation thread

PenciDesign replied

7 years ago

Staff Reply

Hi,

That's wrong message from Antivirus.

All that files from plugins: Ninja Popup & Ultimate Addons for WPBakery Page Builder plugins.

As I asked author of that plugins before & Envato - they can confirm that's wrong scan. No any virus in that file.

For the update doesn't appears on your Dashboard, please try deactivate all plugins ( except plugins come from the theme and try it again ) - seem you have a plugin caused this issue.

Best Regards,

PenciDesign

0gadget started the conversation

7 years ago

Conversation Start

What is this Virus? When an update is available it should be shown in Word press Dashboard, and i should be able to download it from there itself. But its not showing any message on WordPress. But when i was informed via mail from Envato i tried to download it & it contains virus. Screen shot is attached for your reference. Please look in to the matter.

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